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Posts Tagged ‘support’

Ticketing System alerts

Usability updates to the ticketing systems in Hepsia and the Reseller Control Panel

We’ve made a bunch of usability enhancements to the ticketing system of Hepsia. Now your customers will be kept more informed on the status of a ticket and we’ll be able to contact you directly from a customer’s ticket.

LiveChat assistance integrated into the Control Panel

Your customers can now chat with a Sales Representative directly from their Control Panels.

How to avoid the “Internal Server Error 500”

The work week may be almost over, but it’s never too late to learn something new, which can help you build a better website. Check our guide on how to solve a “Server Error 500” error message.

Ticketing system for end customers improved

We are glad to announce the launch of our new and improved ticketing system, part of the Web Hosting Control Panel. Learn more about it in our latest blog article.

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