We are in the process of testing new Live Chat client software, which will help us gather more precise information about each visitor. Thus, our representatives will be able to assist them faster.

Also, this new Live Chat client will be more user-friendly as far as the visitors are concerned, and, last but not least, it will look better. Here is a sample screenshot of what the customers will see when they initiate a Live Chat session.

All members of the Reseller Hosting Program who have a custom web store and want to use the new Live Chat software will be contacted once we start rolling out the new software and will be given instructions on how to include it on their websites.