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SSL certificates – verification and automatic installation

In yesterday’s post, we informed you of the newly-integrated option for you and your customers to activate an SSL certificate using a shared IP address.

Now, let’s go into more detail about the verification procedure that precedes each automatic SSL installation in our system.

First, when filling in the certificate owner’s details, the user needs to make sure that the Approver’s Email, i.e. the email address to which the verification email will be sent by the registry, is valid.

This could be either the email address listed in the Whois details pertaining to the domain name the SSL will be installed for:

or any of the generic email addresses that are automatically generated by our system:

Please note that if you want to use any of the generic email addresses, you will need to have such an email address created in the Email Manager of the Web Hosting Control Panel.

The validity of the Approver’s Email is crucial to the success of the SSL certificate verification process.

This is where the registry will send the verification email, including a link that needs to be followed for the SSL request to be approved. Here is how the verification email looks like:

If, for some reason, the SSL request is not approved, the registry will decline it and no certificate will be issued to the user.

As soon as the certificate request has been approved, the user will receive a confirmation email from the certificate provider:

Please note that the email will also include the SSL certificate itself as an attachment, along with the installation details. Since we’ll install the certificate automatically, there is no need for you to pay attention to these details.

It usually takes about an hour for the SSL certificate to be generated by the provider.

After that, we’ll install the certificate for your selected host instantly and will send you a confirmation email. Hopefully, this post will shed light on the specificity of the SSL generation procedure and will help you more fully understand how our services work, so you can market them better to your customers.
Originally published Thursday, March 13th, 2014 at 5:16 pm, updated April 17, 2014 and is filed under Hepsia Control Panel.

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